Warning About
Fraud Attempts

We are observing a recent increase in fraud cases where scammers impersonate Blockpit employees to deceive individuals by phone or email. These scammers contact existing Blockpit users, as well as people who have never used Blockpit before. The scammers’ goal is always to trick potential victims into making a real payment or giving access to their crypto assets.

IMPORTANT:
• Do NOT make any payments, NEVER share your login credentials with third parties, and NEVER grant anyone access to your computer.
• Blockpit employees will never call you.
• Blockpit employees will never ask for your login credentials.
• Blockpit employees will never contact you to demand a payment.
• Blockpit does not store Bitcoin or any other cryptocurrencies.

What is Blockpit?
‍Blockpit is a platform for the automated creation of tax reports related to cryptocurrencies. We provide you with tools to track your transactions, generate reports, and keep an overview of your crypto portfolio.

Please note:
• Blockpit does not store cryptocurrencies.
• You cannot buy, sell, or transfer cryptocurrencies (like Bitcoin) through Blockpit.

Communication with Blockpit
‍In connection with fraud attempts, third parties may falsely claim to be Blockpit employees.

Please note:
• Blockpit employees will not call you.
• Blockpit employees will not ask you to make payments.
• Blockpit employees will not promise payouts or refunds.
• Blockpit employees will never ask for your wallet access, password, or private keys.

Have you been contacted?
‍If you suspect that you are the target of a fraud attempt:‍

• Do not make any payments - no matter what is promised.
• Do not share your login credentials under any circumstances.
• Change your email account password.
• Report the incident to the police or a cybercrime unit in your country.

How to Identify Legitimate Communications from Blockpit
‍Blockpit only contacts users after they have initiated contact themselves — for example, after creating an account with Blockpit.‍

Please note:
• Our official website is www.blockpit.io
• We never communicate via WhatsApp or phone calls.
• Emails from our employees always come from a …@blockpit.io domain.

Need Help?
‍If you're unsure, feel free to contact us at legal@blockpit.io. We’re happy to help — even if you are not a registered user.‍

How Can I Learn More About Crypto Scams?
‍Please read our article on crypto scams and fraud schemes: Read Article‍

Frequently Asked Questions

Why does my Blockpit account show Bitcoin even though I never deposited anything?

A scammer likely entered the amount manually or shared a manipulated image with you. This balance does not exist.

I received a call from someone claiming to be a Blockpit employee - is that legitimate?

No. Blockpit employees never call users. Any such call is an attempted scam.

I already sent money to the scammer – can I get it back?

Unfortunately, such payments are usually irreversible. Please contact the police immediately.

Why am I receiving emails from Blockpit even though I never created an account?

A scammer may have obtained your email address from a data breach and used it to create an account in your name.
If you didn’t create an account yourself, you can ignore all emails from a Blockpit address, or contact us at legal@blockpit.io to request deletion.

I received an email from Blockpit asking me to confirm a change to my email address - what should I do?

If you did not create a user account and did not request an email change, you can ignore the message or contact us at legal@blockpit.io to request deletion.